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See below for Warranty and Returns information. Introducing the new Galaxy S25 Ultra, your Ultra intelligent everyday assistant. Tackle your day with ease with the help of even smarter Galaxy AI 1 . Ask your device to do a few things at once, the same way you would naturally ask a person. Start your day with a rundown of all the information you need to know with Now Brief. Capture your biggest moments with unrivalled quality on the Galaxy S25 Ultra, with a new 50MP Ultrawide lens and an increased light aperture. Galaxy S25 Ultra is powered with an advanced pro-visual engine and upgraded 3 Nightography for pro-level shots, day and night. Enjoy a new, sleek curved edge design with a lightweight titanium frame. Plus, with Corning Gorilla Armour and an IP68 2 water and dust rating, it’s built for performance. Feel the confidence of your on-device personalised AI data being secured with Knox Vault encryption. Plus protecting your data from being accessed by any other apps - manage your own security settings for Ultra peace of mind. Streamline gaming, entertainment and productivity with lightning fast speeds and improved power efficiency 3 thanks to the latest chipset, and a self-optimising, long lasting battery to power you through your day. Lose yourself in your favourite game with an expansive 6.9” display, the Ultra’s biggest one yet 3 . Advanced ray tracing and an AI-powered scaler bring new depth and clarity to the screen for unbelievable graphic detail whether you’re playing, working or scrolling. Key Features Make your everyday simple, with Galaxy AI 1 Enjoy getting more things done, the simpler way with Galaxy AI 1 on the Galaxy S25 Ultra. Find a great pet-friendly restaurant nearby and message your friend to arrange a meeting time in a single step. Just ask in the natural way you would ask a person and it will process your request, performing complex tasks across multiple apps. Be ready for the day ahead from the moment you wake up, with Now Brief. Delivering your personalised insights, from weather, news, health stats, to calendar reminders and more. It’s your ultimate personal assistant. Ultra detailed 200MP camera Experience a new way to create with the Galaxy S25 Ultra. Shooting like a pro is simple, from capturing stunning landscapes, to super close-ups, the all new 50MP Ultrawide lens captures amazing photos whether they are ultra wide or super close. Galaxy S25 Ultra is powered by the next-gen Pro Visual Engine to give you Ultra detail at every setting. Upgraded Nightography features 2-steps of noise reduction so you can shoot videos as clear as day, even when the sun goes down. Your personal AI on-device data safeguarded with encryption Stay in control of your privacy on the Galaxy S25 Ultra. You have the freedom of personalising your security settings and opting in-or-out of Galaxy AI features 1 , for some added peace of mind. Knox Vault encryption ensures Galaxy AI on-device personalised data is secure and protected, so no other apps can access it. New curved design for ultra comfort Sleek, premium and light, with new curved edges for your Ultra comfort. The Galaxy S25 Ultra is the ultimate in quality and elegant design, with a strong and light titanium frame 5 , an IP68 3 rating for water and dust resistance, and Corning Gorilla Armour 6 . With a range of stylish colours to suit your aesthetic. Powered by the latest processor coupled with Ultra 5000mAh battery Enjoy performance that powers good times. The Galaxy S25 Ultra features an enhanced 3 built-in vapour chamber and the latest chipset, customised for Galaxy. It gives you faster speeds and extra power efficiency 3 for seamless gaming and epic entertainment on-the-go, all powered by a self-optimising and long lasting battery that you can rely on. Samsung's best and biggest Ultra AI-powered display Experience entertainment so immersive you might miss your stop, on the Galaxy S25 Ultra. Stream, game, video-call and multi-task on its expansive 6.9” screen, Ultra’s biggest one yet. With superior brightness and advanced ray tracing for unbelievable graphic detail, and a Galaxy AI-powered scaler 1 , so you can dominate every game. Write, draw and take notes with the S-Pen Write, draw and take notes with your ultimate Galaxy S25 Ultra companion, the S-Pen. What's in the box Handset Ejection Pin Quick Start Guide Data Cable (USB-C to USB-C) Disclaimers (1) Fees may apply to certain AI features at the end of 2025. (2) Galaxy S25 Ultra has an IP68 rating based on lab test conditions and is dust resistant and water resistant for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use. Ensure the charging port is dry before charging. Please refer to your device's user manual for further care instructions and limitations. (3) When compared to Galaxy S24 Ultra (4) Results may vary depending on lighting conditions. (5) Titanium is used in the frame of the device (but does not include volume and side keys or SIM tray). (6) Corning ® Gorilla ® Glass Victus ® 2 does not cover the camera lenses (7) Results may vary depending on lighting conditions. Returns and Warranties Consumer Guarantees Act 1993 These policies are in addition to, and do not limit your rights under the Consumer Guarantees Act 1993 (CGA) or any other rights and remedies that you have under law in relation to the goods sold by JB Hi-Fi. 30-Day Satisfaction Guarantee: If you're not fully satisfied with your refurbished device within 30 days of purchase, please Submit a Request via our Help & Support page , or click Chat at the bottom right of this page, and select ‘Faulty Product Returns, Refunds & Consumer Guarantees’ and let us know your request relates to the 30-Day Satisfaction Guarantee. We will arrange a return courier for your convenience. Kindly note the following: • Account-Locked Devices: Devices that are Apple iCloud or Google locked cannot be accepted. We will notify you if the device is locked. If it remains locked after five business days, it will be returned to you • Device Preparation: Ensure your device is factory reset, powered off, and the IMEI matches the original one shipped. Returns with mismatched IMEIs will not be accepted. • Exclusions: The 30 Day Satisfaction Guarantee does not cover devices with cracked screens and/or cameras, water damage, tampered software, product misuse, and unauthorised repairs (i.e., repairs conducted by technicians or service providers who are not certified by the device manufacturer and do not align with the manufacturer’s repair standards). Once your device is returned and inspected, we will facilitate a replacement or refund. JB Hi-Fi Minimum Voluntary Warranty: In addition to your rights under the CGA, your refurbished device comes with a JB Hi-Fi Minimum Voluntary Warranty. For full terms and conditions refer to our Refunds and Warranties guide . Important Note: We do not offer repair services or spare parts for this product. Where your device is eligible for a repair under the JB Hi-Fi Minimum Voluntary Warranty, we will facilitate a replacement or refund. For warranty support please Submit a Request via our Help & Support page , or click Chat at the bottom right of this page and select ‘Faulty Product Returns, Refunds & Consumer Guarantees’.

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